BDV88 Privacy Policy – How Your Information Is Kept Safe

Bdv88 is an online betting and entertainment platform serving users in Bangladesh. When you use our services, you naturally share certain personal information. This privacy policy explains how we handle that information.

Bdv88 believes transparency is the foundation of trust. We keep nothing hidden — this policy clearly explains what data is collected, why, where it goes, how long it is kept, and what you can do about it. By registering with or using bdv88, you agree to this policy.

Bdv88 collects two types of information from you — what you provide directly, and what is generated automatically as you use the service.

Directly Collected Information:

• Name, mobile number, and email address — provided at the time of registration.
• Date of birth – required for age verification.
• National ID details & selfie – collected during KYC verification before your first withdrawal.
• Your bKash, Nagad, or Rocket number — required for payment processing.
• What you share via support chat or email.

Automatically Collected Information:

• IP address & device information – used for security and fraud detection.
• Browser type, operating system.
• Login time and session information.
• Betting and transaction history.
• Cookie and similar tracking data.

Bdv88 uses your information for specific purposes, each of which is clearly outlined below.

Bdv88 uses your information to improve your platform experience, send relevant offers and promotions, and promote responsible betting. You can opt out of marketing messages at any time — just let our support team know.

Bdv88 does not sell your data to third parties or use it for advertising. However, there are specific situations where sharing certain information is necessary.

• Payment Processors: Information required to process bKash, Nagad, or Rocket transactions is shared with the respective service provider. Only the data necessary to complete the transaction is passed on.
• Legal Authorities: We may be legally required to disclose information in response to a court order or a valid request from a law enforcement authority.
• KYC Verification Service: Trusted third-party providers may be used to assist with identity verification, and they are bound by strict confidentiality agreements.
• Fraud Prevention: Technical tools may be used to detect duplicate accounts or suspicious activity.

Bdv88 uses industry-standard technology to keep its members' data secure. Security isn't a single measure — it's a layered, multi-level framework.

• 256-bit SSL/TLS Encryption: All communication from your browser to our servers is encrypted. Even if intercepted, the data cannot be read.
• Two-factor authentication (2FA): Login requires OTP verification alongside your password. Your account stays secure even if your password is compromised.
• Firewall & DDoS Protection: Server-level protection against external attacks.
• Encrypted Database: Stored data is independently encrypted, so even in the event of a server breach, the information remains unreadable.
• Regular Security Audits: Independent security specialists regularly audit our systems.
• Access Control: Only a limited number of bdv88's internal team members can access specific data.

That said, we know no digital system is completely impenetrable. That's why you also need to stay vigilant — use a strong password, never share it with anyone, and contact support immediately if you notice anything suspicious.

Bdv88 uses cookies on its website. A cookie is a small text file stored in your browser that helps improve your experience on the site.

Cookie Types & Purposes:

• Essential Cookies: Maintains your login session and ensures site security. The website cannot function properly without these.
• Functional Cookies: Remembers your preferences (such as language).
• Analytics Cookies: Helps us understand which pages get the most traffic and where the website needs improvement.

You can block or delete cookies from your browser settings. However, blocking certain essential cookies may affect login or payment functionality.

Bdv88 does not retain data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For as long as your account is active, and for a further 5 years after closure (for legal compliance purposes).
• Transaction Records: At least 7 years — in compliance with financial regulations.
• KYC Documents: 5 years after account closure.
• Support Conversations: 3 years.
• Log & Session Data: 90 days.

Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to any individual.

As a bdv88 member, you have certain important rights over your personal data. To exercise any of these rights, please contact our support team.

• Right to Know: You can request to see what personal information bdv88 holds about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Deletion Request: In some cases you may request deletion of your data — however, if a legal retention obligation applies, full deletion may not be possible.
• Right to Opt Out of Marketing: You can opt out of promotional SMS or emails at any time.
• Portability: You can request a copy of your personal data.

Bdv88 services are available to users aged 18 and above only. bdv88 takes extra care to protect the privacy of minors.

• We do not knowingly collect any information from users under the age of 18.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• If you believe your child is using bdv88, please contact us immediately at support@bdv88.click.

Bdv88 may update this privacy policy as needed. If any significant changes are made, you will be notified via SMS to your registered mobile number or by email. Continued use of the service after any changes constitutes your acceptance of the updated policy.

For any questions about this policy, please contact us:

• Email: support@bdv88.click
• Live Chat: Available 24/7 in Bengali